Social Media Management

Social media builds connections between dealerships and customers. When they are ready to buy or service, they feel like they’re going to a trusted friend with their business.

What it does:

  • Fully manages your dealership’s preferred social sites, including regularly updated custom profile graphics and posts featuring your dealership, your local area, and your OEM content.
  • Responds professionally to social media interactions, nurturing customer relationships and providing a positive first impression to first-time viewers.
  • Boosts the power of your other marketing channels with customized, coordinated campaign assets.
  • Drives traffic to your website with posts covering local interest, dealership events, special promotions, and informative or entertaining blog or video content.
  • Stakes your claim on social networks by securing and optimizing profiles for your dealership on other top social sites.
  • Effectively engages your audience with unique, dealer-specific content, appropriate to each social network.
social media sites mobile and laptop

Reputation Management

What you don’t know can hurt you. Know what customers are saying, where they say it, and respond appropriately in every situation.

What it does:

  • Scours the entire web for reviews, comments, and mentions of your dealership, so you always know what they say and where they say it.
  • Provides detailed notifications of negative reviews so you can investigate each situation and take the best course of action.
  • Directs customers to leave valuable feedback on your selected review sites with custom point-of-sale materials for your dealership.
  • Makes the online review process easy with digital buttons created for dealership email signatures, email campaigns, and on your website.
  • Gives customers an opportunity to provide direct, private feedback through follow-up email surveys that keep the interaction offline.
  • Increases loyalty with a professional response system that assists with resolving problems and saving customer relationships.
  • Shows you a complete picture of your customer interactions using the built-in relationship with customer profiles in Reynolds Contact Management.
  • Leverages the power of major website reviews by pulling your dealership reviews from Cars.com into your dashboard and pushing to your website.
angry customer on phone

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Contact Us

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Naked Lime Marketing
2405 County Line Rd.
Kettering, OH 45430

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Support@nakedlime.com
Sales@nakedlime.com